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Sessions and translation

Reservation and cancellation policy

Time selection, 24-hour rule, refund conditions.

How do I book a session?

After purchasing the service, you select a free time slot from the master's calendar; the times are shown in your time zone.

When the reservation is confirmed, both parties are notified; reminders are sent 24 hours and 1 hour before the session.

Cancellation and refund

If you cancel more than 24 hours before the session, you will receive a full refund.

If less than 24 hours remain, the payment goes to the master.

If the master cancels the session or is a no-show, the fee is ALWAYS fully refunded.

Return of digital products

Digital products can be returned within 24 hours of purchase; details are on the 'Return Policy' page.

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Reservation and cancellation policy · Aeterna1